+64 3 470 1244 glowmavi@gmail.com 466 George Street, Dunedin
Mon–Sat · 9:00–18:00
Contacts

Talk to a real planner

Call, email or walk in — however you reach us, you get a human who actually builds these trips. During office hours we usually answer within the hour.

Mon–Fri 9:00–18:00 Sat 10:00–16:00 24/7 line for travellers on-trip
Reach us

Three ways, pick your favourite

The office

466 George Street, Dunedin North, Dunedin 9016
Up the stairs above the bookshop — blue door, plant on the landing, kettle always on.

Phone

+64 3 470 1244
Office hours above. Mid-trip emergencies route to the on-call planner any hour.

Email

glowmavi@gmail.com
Itinerary requests, changes, feedback or just "is this idea stupid?" — all welcome.

Hello
The form

Send it — we answer fast

Give us the bones of the trip: rough dates, who's coming, what you like. A planner reads it, sketches options, and gets back to you — usually within one working hour.

  • No account, no spam, no newsletter unless you ask
  • Custom route drafts are free — you only pay to book
  • Everything you write lands in a planner's inbox, not a CRM void
GlowMavi office desk with route maps and coffee
Find us

466 George Street, Dunedin North

Ten minutes' walk from the Octagon, five from the university clocktower. If you're driving, there's a Wilsons car park two blocks north — or grab a bus along George and get off at the museum stop.

  • Blue door above the bookshop, first floor
  • Lift access via the rear entrance on Union Street
  • Coffee's free if you're planning a trip
Open in Google Maps
Good to know

Before you visit or write

Response times

Emails answered within one working hour, most days much faster. Weekends slower — we're often out driving routes.

Walk-ins welcome

No appointment needed during office hours. Bring rough dates and a sense of adventure; we'll bring the map.

On-trip line

Already travelling with us? Your itinerary doc has the direct planner line — answered 24/7 while you're on the road.

GlowMavi office front room with maps on the wall
George Street looking towards the Octagon
Planner desk with coffee and printed itineraries
Blue door entrance above the bookshop
FAQ

Contact quickies

Four questions that land in the inbox every week — answered here so you don't have to wait for us.

Within one working hour, honestly. The record is four minutes; the worst case is next morning if you write on a Sunday night.

Yes — plenty of clients never call. We'll still offer a quick phone chat for multi-day trips because nuance beats email threads.

We'll try. Inside a week it's about what's still available rather than what's ideal — call rather than email for same-week trips.

Front entrance has stairs; there's a lift via the Union Street rear entrance. Tell us you're coming and we'll meet you downstairs.
Skip the form?

Sometimes a call is faster.

+64 3 470 1244 during office hours — a planner picks up, not a phone tree.